Reviews from our customers

See how we take care of our customers' experience with reliability, top quality and more

Excellent!!! Rented the Honda PCX 160cc and it was just great and easy. Booked before arriving in Bali and the drop off/pickup service was very smooth and on time, they delivered the bike a day before I arrived 🤩. The scooter was clean and with full tank that lasted forever, really, at the beginning I was scared because after riding for a while the gas tank was still showing as full. My wife and I went to many many places around Keramas, Ubud, Kintamani and more. The PCX has enough power for hills and for 9 days Bikago gave me the best price including insurance. Definitely will rent again with Bikago when I come back to Bali. Service is superb! I wish I could take the bike with me 🤣. ~ Mike A
Wir waren froh bei bikago den Roller gemietet zu haben. Verkehrssichere roller mit Versicherung. Der Service war der Wahnsinn, wir haben per WhatsApp Änderungen ohne Probleme abstimmen können. Den Roller konnten wir nicht mit nach nusa penida nehmen, aber dafür konnten wir den Roller in sanur abgeben und auf nusa penida hat ein Mitarbeiter direkt am hafen gewartet um uns einen neuen Roller zu übergeben. Es gab auch keine Probleme bei der Rückgabe. Ich kann bikago nur weiterempfehlen! ~ Daniel K
Excellente expérience pour cette location de deux semaines d'une Yamaha 155 XSR avec livraison et restitution à l'aéroport. Personnel particulièrement agréable et réactif. Un service très efficace avec une communication rapide via WhatsApp. Moto en très bon état. ~ jean p
Bikago in Kuta, Bali, truly sets the standard for scooter rental services. Their approach is notably professional, and every interaction with their team reflects their commitment to customer satisfaction. Although their rates are slightly higher compared to other rental options, the value is evident in the quality of the scooters and the comprehensive insurance coverage provided, offering peace of mind throughout the rental period. What really makes Bikago stand out is their exceptionally friendly and accommodating team. They go out of their way to ensure that all your needs are met, from the moment you inquire about a rental to when you return the scooter. This level of service makes the rental experience seamless and stress-free. For anyone looking to explore Bali on two wheels, Bikago offers a reliable, safe, and friendly option that is well worth the extra cost. Highly recommended for travelers who prioritise quality, safety, and excellent customer service in their rental choices. ~ Dan (
Great service! Second time using Bikago, each time was good. This time I wanted a motorcycle instead of a scooter, so made sure to book ahead to guarantee I'd get the model I wanted. Bike was wonderful to ride and very well maintained. Solid phone holder with charging port is a very handy feature. Staff were amazing! Accommodated for a last minute extension to my rental period with no fuss. Very friendly and excellent service! Honest business with a large selection of scooters and bikes that are all maintained in great condition. ~ Chris M
We booked two times with bikago. Bikes were delivered on time to the hotel and the condition of the bikes was excellent, so you feel confident driving in Bali. But the best part is the customer support. We made two changes of our booking, and contacted bikago with whatsapp. They respond in minutes, were very helpful and make sure to fullfill your needs. The refund process was very easy for not used days, and the insurance gives you peace of mind. I highly recommend to everyone. The prices are a bit higher, but it's really worth the money. ~ Nico T
Duidelijke instructies over hoe of wat. Netjes optijd met leveren en fijn contact wat betreft ophalen van de scooter op een moment dat wij er al niet meer waren alles was netjes en de scooter zag er top uit en reed perfect ~ Jaimy v
Agence très professionnelle et rigoureuse. Sûrement plus chère que le marché mais prix de la tranquillité (scooters en bon état, assurance comprise, papiers du véhicule disponibles). Vérification du scooter à l’arrivée sans arnaque. ~ Rosalie M
Arrived late in hotel. Booked a scooter at 10 p.m. for delivery at the hotel the next morning. Bike was delivered promptly at 10 a.m. Fantastic. I rented a Yamaha Nmax 160. Bike was literally new. Bike came with phone holder and a simcard to easily navigate. Helmets were cleaned properly. Bikago might not be the cheapest, but is probably one of the best. If you want no hassle during your vacation, just rely on Bikago. ~ Gert d
This was amazing experience, great partner for you adventure. Very proffesional services, not exactly the cheapest bikes you can get on Bali, but every dollar worth of great services and support, and you feel the reliabliness on every step. And rly, thats something you want to have while going trough the Bali traffic and night life. Gives you even more freedom to cross the island, thank you so much. ~ Zdeněk S
we have rented a motorbike for 5 days, it was in excellent condition and they have offices around the island so it is possible to leave it in your last destination point. If you have to drive a lot I suggest to choose a proper bike, not a scooter, because you can find off road and holes, if you need just turn around the town take scooter, it is enough. ~ Roberto P
Pelayanan tercepat. Begitu deal lgsg dikirim ke alamat. Harga murah yg pasti dr tempat lain. Motornya jg enak, tanpa masalah. Best price, best service. ~ Lenny O
Profíci! Vybrali nový skútr v perfektním stavu, vše vysvětlili a dali doporučení. Žádné kauce, omezení dojezdu atd. Spokojenost s Bikago, doporučuju nejen v Ubudu. ~ Jakub K
The service is very professional and takes care of everything, even allows you to get the international driving license directly after the booking. The customer service (via WhatsApp) is always available and when I had to extend the booking for two more days, they just clicked a button and it was done. My Honda moped had only 4500km ~ Claudio C
Sicher nicht die gĂĽnstigsten, aber es lohnt sich wirklich. Super Service Super Erreichbarkeit Super Scooter Jeden Cent wert und absolut stessfrei ~ Karl S
I had a great experience renting bike from Bikago. Everything went smoothly, our contact person explained everything in details. The staff was always available through whatsapp when we needed help. The bike was in immaculate condition, we had no issues during the 9 days, and we drove a lot. I can only recommend them. ~ David B
Great rental experience. The condition of the scooter was excellent, the communication with the team quick, kind an professional. Once the scooter didn't work any more because of an empty batterie, the crew conducted the exchange into less than 15 minutes. 100% Recommended! ~ Stefanie B
Parfait rien à redire ! Ce qui m’a poussé à louer chez bikago c’est la possibilité de pouvoir récupérer et redonner le scooter à des endroits différents de l’île, ça donne une vraie liberté. Mais au delà de ça il y a un vrai professionnalisme, déjà les motos sont assez récentes, le service de réception est fluide (contact par whatsapp) et les papiers du véhicule sont fournis. Nous avions un coffre pour les casques ce qui est aussi vraiment pratique. Enfin nous avons eu un souci avec la moto durant le séjour, celle ci nous a été immédiatement changé, grâce à l’une des agences qui étaient à proximité. Je recommande à 100% ! ~ Mathilde V
Vriendelijk personeel, betrouwbare motor/scooter en verzekerd rondrijden. Alles verliep zoals je hoopt. Aanrader! ~ DanKro
I can highly recommend this rental bike company, they have really looked after me in the best possible way when the first bike was a bit uncomfortable for my wife they changed it without any problems, I shall use them again and again every time. ~ Gavin G
Rented twice a N Max from them and both were seamless, convenient and trouble free. Bikes in good general condition. Top case option very convenient. Wish they had an X Max option. Helpful and friendly support agents via whatsapp. ~ Jean-Claude E
Bikago is the best!👍🏻 The 2 Nmax scooters were in top condition👌🏻 Very helpful and friendly staff @ the office in Sanur! The pickup @ the villa in Ubud went effortlessy🙏🏻 Next time we will rent again from Bikago. Greetings Yves & Vicenzo ~ Yves N
Have rented motorbikes from many companies over the years and Bikago was excellent Bike where delivered and picked up on time, great communication and easy billing and of course the bikes where in great condition. ~ Bruce H
The rental shop is just amazing! Communication is perfect, booking via the homepage is easy, delivery and pick up was excellent and even custom inquiries were handled with ease. All in all a perfect experience, cannot recommend them enough!! ~ Simon i